Shipping Policy

Overview

  • We are now accepting both COD and Prepaid orders
  • Product prices are subject to change without prior notice.
  • Shipping and Handling charges vary from area and zone wise.

PAYMENT OPTIONS:

  • We have various payment options for smooth online payment transactions.
  • For Pre-Payment – Customers can opt for CC Avenue, Debit/Credit Cards.

SHIPMENT DELIVERY TIME

  • All orders are processed & packed within 24 to 48 working hrs- but due to covid 19 situation expecting delay in in the delivery of orders.
  • You can expect the delivery within 4-10 days.
  • For remote locations it may take up to 12 working days for shipment delivery.
  • Order deliveries are made from 9am – 7pm Monday – Saturday (excluding national holidays & festivals).
  • You can also track your order with the tracking details shared with you via SMS & e-mail. Also, can check the tracking details in your account.

ORDER CANCELLATION

  • For safety reasons, orders cannot be cancelled and refunded once ordered.
  • Orders once shipped cannot be cancelled.

Out Of Stock Products:

Online Store will always try to update the product inventory and make minimum chances for getting the product out of stock.

  • You can opt for ‘Notify Me’ option if find any of your favorite product out of stock.
  • If the ordered product went out of stock, we will contact you at earliest & will dispatch the shipment as early as possible. However, hold orders may get delayed in delivery.

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

NEED HELP?

Contact us at info@vedq.org for questions related to refunds and returns.